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FAQ

Questions, answered.

Something else? Ask on the feedback board.

What do I need to run Drop Down?

A Mac with Apple silicon and macOS 15 or later. Intel Macs cannot run it, even with macOS 15 or 26. On macOS 27 it must run from the Applications folder (a folder inside it works too), because macOS 27 keeps Drop Down’s own chevron in the menu bar only for apps there; started from anywhere else, it hides nothing and offers to move itself. On macOS 15 and 26 it works from any folder, though a copy opened straight from the disk image cannot update itself.

Which permissions does it ask for?

Accessibility, which it needs: Drop Down uses it to find the icons in the menu bar, to open hidden ones, to read the badges on your Dock icons so it can show when a hidden app has a notification and, on macOS 15 and 26, to move icons when you hide or show an app or open a hidden icon. Screen Recording is optional: with it, Drop Down takes pictures of the menu bar so the panel can show the real icons; without it, the panel shows app icons. The pictures stay on your Mac. Details are in the privacy policy.

What happens if Drop Down quits or crashes?

Your icons come back. The hiding ends together with Drop Down, however it ends: a quit, a crash or a force quit. If Drop Down stops responding, a watchdog lets go after two seconds; on macOS 15 and 26, while icons are hidden, that means Drop Down quits, and you open it again. And ⌃⌥⌘H shows every icon at any time.

Does it work with other menu bar managers?

Not at the same time: when two managers hide icons, they undo each other. Drop Down recognises the common menu bar managers: while one of them runs, it pauses its hiding and tells you which app it is, and it picks up again when you quit that app. Run only one manager at a time.

Does it work on a Mac with a notch?

On macOS 27, yes. When it first starts, Drop Down places its chevron at the right end of the menu bar, beside the system’s own items, rather than behind the camera housing. If the chevron ever ends up behind the notch, ⌃⌥⌘D still opens the panel, right at the pointer. And because you choose apps rather than icon positions, an app whose icon is squeezed out of sight can still go into the panel: the + button lists it. On macOS 15 and 26, Drop Down has not been tested on a Mac with a notch yet; tell us how it goes on the feedback board.

Do the shortcuts work with any keyboard layout?

Yes. ⌃⌥⌘D and ⌃⌥⌘H use the keys where D and H sit on a US keyboard, so on some layouts, Turkish-F among them, the same keys carry other letters. Settings › Shortcuts shows them as your keyboard names them.

Can I hide just one of an app’s icons?

No. An app’s menu bar icons hide together, so an app with two icons has one switch. On macOS 15 (from 15.6) and 26 (from 26.6), Settings › Menu Bar Items can also hide some of Apple’s own items, each with its own switch: Sound, Display, Screen Mirroring, Focus, Now Playing, Fast User Switching and Spotlight. On macOS 27 it can hide Sound, Display, Screen Mirroring, Spotlight, Wi‑Fi, Battery and Bluetooth (Sound, Display, Screen Mirroring and Bluetooth from 27.2), each only while Drop Down also hides an app. Others, such as the clock and Control Center, are managed by macOS itself, in System Settings › Menu Bar (System Settings › Control Center on macOS 15).

How much does it cost?

Basic is free: hiding, the panel with its automatic grid, real menu bar icons, the + button, a dot when a hidden app has a notification, the default shortcuts and every safety feature. Drop Down Pro adds the panel and notification options marked Pro. It is a one-time purchase, updates included: $3.99 during Early Access and $6.99 from 1.0, for up to 3 Macs. You pay in US dollars; a price shown in another currency is today’s equivalent. The pricing section compares the plans.

What is Early Access?

Every version of Drop Down before 1.0. The app works and is updated often, and features may still change on the way to 1.0. Until then Pro costs $3.99 instead of $6.99, and Pro bought during Early Access stays Pro at 1.0 and after.

How do I buy Pro and activate it?

In the pricing section, choose Buy Pro. Polar, our merchant of record, handles the checkout and emails your license key, which starts with DD-. In Drop Down, open Settings › License, paste the key and click Activate. The key is all Drop Down asks for; the app has nothing to sign in to.

How many Macs can I use Pro on?

Up to 3 at a time. Each Mac where you activate the key takes one of its places, and so does each user account on a Mac; reinstalling Drop Down does not. To move Pro to another Mac, choose Deactivate This Mac… in Settings › License on the old one, or free that Mac in Polar’s customer portal. Your Pro settings stay saved on the Mac you leave.

Does Pro need an internet connection?

To activate the key, and now and then after that: Drop Down checks the license with Polar about once a day. If it cannot reach Polar for 30 days, Pro pauses until the next successful check. Basic and every setting keep working, and your Pro choices are kept.

Can I get a refund?

Within 14 days of the purchase, yes: a full refund when Pro does not work on your Mac, does not do what this site says it does, or your Mac cannot run Drop Down (an Intel Mac, or a Mac on a macOS version before 15). Basic is free with no time limit, so you can try hiding, the panel and every safety feature on your own Mac before you pay; a change of mind about Pro that works as described is not covered. Duplicate purchases are always refunded, and a withdrawal right the law gives you, as in the EU, the EEA and the UK, applies in full. To ask, use the refund request form: it puts your request into an email you send yourself. After a refund the key stops working, and Drop Down carries on as Basic with your Pro choices kept. The refund policy has the details.

Does a Dynamic Menu Bar license work in Drop Down?

No. They are separate apps by the same developer, each with its own license.

How do I send feedback or report a bug?

Choose Send Feedback in Settings › About or in the chevron’s menu. It opens the feedback board, where you can post ideas and bugs and vote on others. Posts there are public. For a tricky bug, Settings › About can also save a diagnostics report to your Mac; keep it out of public posts, and you will be asked for it if it is needed.

Which languages does it speak?

English and Turkish, following the language your Mac uses. More languages are planned before 1.0.

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